Customer Experience
Give customers somewhere better than WhatsApp.
A branded portal where customers manage proposals, contracts, payments, planning and guests — in your brand, not a generic tool.
Branded Portal
One portal for the entire event journey.
From the first proposal to the final payment, customers access everything in one place — branded with your venue, not a third-party tool.
- White-labelled with your brand and domain
- Proposal, contract and payment access
- Planning progress and checklists
- Guest list management
- Document sharing and approvals
- Direct messaging with your team
Proposal Acceptance
Customers accept proposals online.
Send branded proposals that customers can review, request changes on and accept — with optional items and payment schedules attached.
- Branded proposal presentation
- Optional items and add-ons
- Payment schedule visibility
- Accept or request changes online
- Version history and superseding
- Automatic contract generation on acceptance
Payment Portal
Customers pay securely through the portal.
Deposit, instalments and final payments — all visible and payable online, automatically reconciled to the event record.
- Secure online payments
- Payment schedule with due dates
- Deposit and instalment tracking
- Automatic receipt generation
- Real-time balance visibility
- Reconciliation to the event record
Planning Visibility
Customers watch the event come together.
A countdown, planning progress, next actions and approvals — so customers feel informed without calling you every day.
- Days-to-go countdown
- Planning progress percentage
- Next action prompts
- Menu and timeline approvals
- Guest RSVP management
- Document and file sharing
Ready to elevate your customer experience?
See how EventOS gives your customers a branded portal that keeps them engaged and informed.